Administrative Services Manager
Take Control of Your Business Operations
with Our Administrative Services Manager
As a FedEx Contractor, managing your business operations can feel like hitting a moving target. From inflation and wage demands to turnover and constantly shifting standards, the challenges are endless. But with eTruckBiz’s Administrative Services Manager (ASM) program, you can finally control the future on your terms.
The Problem FedEx Contractors Face
32
Hours a week spent by AOs & BCs doing costly, “non-revenue producing” automatable or other administrative tasks
74%
CSPs do not realize 15% or greater operating margins because they have to focus on the wrong things.
80%
BCs and AOs say they wish they could work fewer hours so they could be more productive.
The eTruckBiz Solution
We can’t work on your trucks, communicate with FedEx on your behalf, or deliver your packages,
but we can help handle virtually everything else that is critical to enabling a smooth running CSP operation.
Soon after signup, you’ll be assigned an administrative services manager that will be the focal point of your contact with ETB and all of your provided services. This person will end up being an extension of your team in no time!
3.5%
Reduction in General & Administrative Expenses
80%
Less time spent by AO working on “non-revenue producing” tasks
100%
Compliance standards met
Program - Timeline
The systems and processes that comprise the ASM program are not necessarily unique and can, and often are, done by CSPs on their own. However, they take attention away from the primary mission of CSP personnel, which is driver performance & revenue generation. The ASM program more efficiently handles non-revenue generating burdens, allowing for greater CSP attention on more important, revenue generating activities.
1 to 3 Days
Recruiting will begin immediately along with any driver onboarding. KPI monitoring begins along with improvement opportunity identification
1 to 2 Weeks
Payroll setup continues with a start date set. ASM orientation session with CSP staff. Other services are set up
1 to 2 Months
Maintenance administration begins. All services are functional. CSP familiarization sessions begin
2 to 12 Months
Biz results communicated between CSP, ASM and ETB staff. Opportunities for improvement are identified along with communication channels clarified
Here's what our ASM program includes:
Payroll as a Service:
Efficient and accurate payroll management tailored to your needs.
Recruiting:
Attract and retain top talent with our specialized recruiting services.
Driver Onboarding:
Smooth onboarding processes to get new hires up to speed quickly.
MMRS and Fleet Administration:
Ensure your fleet is always compliant and well-maintained.
VEDR and Safety Compliance
Stay ahead of safety regulations with our comprehensive compliance solutions.
DRO Coaching:
Optimize your delivery routes and reduce costs with expert coaching.
Route Engineering Services:
Periodic tuneups and adjustments based on real-time data and changing conditions, aimed at reducing fuel costs and improving delivery times.
Situational Leadership Coaching/Training:
Gain access to specialized situational leadership coaching and training programs designed to enhance management skills and leadership capabilities.
Preparation of Operating Budgets:
We help you prepare a detailed operating and standard budgets tailored to your business needs, helping you set financial targets and manage expenses.
Accounting of Service:
Our full-service accounting support includes monthly financial reporting, bookkeeping, and compliance.
Payroll as a Service
Efficient and accurate payroll management tailored to your needs.
Recruiting
Attract and retain top talent with our specialized recruiting services.
Driver Onboarding
Lorem ipsum dolor sit amet, consectetur adipisicing elit. Autem dolore, alias, numquam enim ab voluptate id quam harum ducimus cupiditate similique quisquam et deserunt, recusandae.
MMRS and Fleet Administration
Ensure your fleet is always compliant and well-maintained.
Expert KPI Monitoring
eTruckBiz professionals will review service, safety, productivity, and service results daily.
Dedicated Administrative Support Manager
You’ll get a dedicated industry expert who gets to know you and your business, providing detailed reports and feedback on business performance and ensuring you meet your KPIs.
What We Offer
Comprehensive Administrative Services
Our ASM program assigns you a dedicated FedEx industry expert to oversee your operation's administrative services. Our team of experts handles everything, allowing you to focus on what matters most – growing your business and getting your time back.
What We Offer
Real-Time Data-Driven Decisions
Our services are unique because we leverage the most advanced real-time API connection with FedEx. This allows our team to make data-driven decisions in real time, enhancing the efficiency and profitability of your business. With eTruckBiz, you get the knowledge and tools to operate at your best, make the right moves, and see changes coming before they hit.
Why Choose Us?
Expertise You Can Trust
With years of FedEx experience, our team understands the unique challenges faced by contractors. We turn advice into action, providing you with a single source of truth in an ever-changing industry.
Transformative Impact
Partnering with eTruckBiz empowers you to make educated choices and step back from the cycle of resolving one small problem after another. Your operation will transform from relying on guesswork and snap-decisions to a sustainable transportation business ready to thrive long-term.
Don’t Let Your Business Run You
Let us help you run your business efficiently, profitably, and compliantly. With operational complexities increasing and margins harder to maintain, having a partner in your corner with advanced business expertise is more important than ever.
Ready to Transform Your Business?
Get Started with a FREE Operating Budget & Financial Plan - Our Free Service to All FedEx Contractors
Control your future with eTruckBiz’s Administrative Services Manager. Because running a successful FedEx Ground business shouldn’t be a constant struggle – let’s run your business, so it doesn’t run you.
Copyright © 2024 eTruckBiz.com. All rights reserved. 2310 Market Pl SW, Suite A, Huntsville, AL 35801